Who We Are
BitX Capital is your go-to destination for small business loans and we take our privacy policy seriously. We connect businesses with the best lender and loan options, from SBA 7a, startup loans, short-term loans, and mid term loans to merchant cash advances and business lines of credit. Our lending partners compete for your business, which means you can qualify for a loan even if your credit score isn’t perfect. We understand the unique needs of small businesses and our mission is to secure the right funding to help your business grow.
Applying for a loan with BitX Capital is easy, fast, and free. We take the stress out of the process by providing one-on-one personal touch and support, instead of relying on an online algorithm. We understand that borrowing money can be a complex and overwhelming process, which is why we’re dedicated to providing excellent customer service, fast funding, and the right loan to help your business succeed. Since 2014, we’ve helped thousands of small businesses obtain financing and we’re ready to help you too.
Information We Collect-Privacy Policy
At BitX Capital, we understand the importance of protecting your personal information. That’s why we want to be transparent about the information we collect, how it’s used, and who it’s shared with.
We collect information that is necessary to verify your identity, evaluate your qualifications for our loan products, and process your account. This information may include your bank statements, credit card statements, average bank balance, credit history, tax ID number, social security number, bank account details, and payment behavior. In some cases, we may also conduct a site visit to collect additional information.
We may also obtain your credit score from the three major credit bureaus. This information is used to help us determine your creditworthiness and to make lending decisions.
Once you become a customer, we may reach out to you in the future to collect additional information, such as if you decide to renew your loan.
Please be assured that we take the protection of your personal information very seriously and we are committed to using it in accordance with all applicable laws and regulations. We never share your information with any third party without your express consent. If you have any questions about our privacy policy, please don’t hesitate to contact us.
Privacy Policy Sharing of Information
When you provide us with the required information, as outlined in our privacy policy and in your loan application, you are giving BitX Funding and our trusted partners and service provider permission to access it. We take the security of your information very seriously, and all of your data is kept confidential and secure by us and our trusted partners.
In some cases, if we are unable to provide you with a loan, we may share some of your basic information, such as your name, company name, phone number, email address, and the requested loan amount, with one of our business partners.
Please be assured that we only share this information with the express purpose of trying to find an alternative lending solution and will only share with pre-approved business partners.
We never share or sell your personal information to any third party without your explicit consent. If you have any questions or concerns about how we use and share your information, please do not hesitate to contact us.
Security of Information-Privacy Policy
At BitX Funding, the security of your personal information is a top priority. We use a combination of industry-leading technology, regular employee training, adherence to industry standards, and robust incident response procedures to protect your information.
We use bank-level data security measures such as 128-bit encryption and the Secure Sockets Layer (SSL) protocol to ensure that all information transmitted between your browser and our servers is encrypted and protected at all times.
If you choose to provide us with your banking information in PDF form, it will only be accessible in read-only mode. We do not have the ability to change, edit or modify your bank account information and our employees are not authorized to view your banking username or password at any time. Additionally, we follow best practices like regular security audits, and penetration testing to identify and address any vulnerabilities in our systems.
We understand that the security of your information is crucial, and we are committed to maintaining the confidentiality and security of the information you provide to us. If you have any questions or concerns about how we protect your information, please don’t hesitate to contact us.
Opt-Out Privacy Policy
At BitX Capital, we may occasionally reach out to you to offer products and services that may be of interest to you. However, we understand that not everyone wants to receive marketing communications. If you prefer not to receive emails, telephone solicitations, or other forms of contact from BitX Capital and our trusted business partners regarding other products and services, you may opt-out at any time.
To opt-out of marketing communications, please email [email protected] with “Opt-Out” in the subject line, or mail a letter with your request to:
BitX Funding
ATTN: Marketing, Opt-Out
PO Box 321072
Fairfield, CT 06825-6072
USA
In your email or letter, please be sure to include your full name, business mailing email address, and account number. Once we locate your contact information based on the information you provide us, it will be removed from our databases and mailing lists.
Please note that even if you opt out of marketing communications, we may still contact you for other reasons, such as to provide customer service or to share important information about your account.
Thank you for your understanding and cooperation. If you have any questions or concerns, please do not hesitate to contact us.
Cookies Privacy Policy
BitX Capital and our trusted partners, affiliates, or service providers may use cookies or similar technologies to enhance your experience on our website. These technologies are used to analyze trends, administer the website, track user movements and gather demographic information about our user base. We may also receive reports based on the usage of these technologies by these companies, on both an individual and aggregate basis.
Cookies are small text files that are stored on a user’s computer to keep a record of their activities. We use cookies for user authentication, and analytics and to improve the functionality of our website. You have the ability to control the use of cookies through your browser settings. If you choose to reject cookies, you will still be able to use our website, but some features or areas may be limited. If you would like to learn more about cookies, or how to configure your browser to manage cookies, please visit www.allaboutcookies.org
How Long Do We Retain Your Data
Like many other websites, BitX Capital automatically collects and stores certain information in log files. This information may include your IP address, browser type, internet service provider (ISP), referring/exit pages, operating system, date/time stamp, and clickstream data. We may also combine this automatically collected log information with other information we have collected about you.
We use this information to improve your experience and services, such as for marketing, analytics, and website functionality. This helps us to better understand how our website is being used and how we can improve it to better meet our customer’s needs.
We retain the data for a period of time which depends on the context of the collection, but it is typically no longer than necessary for the purposes for which it was collected. Once the data is no longer required, it will be securely disposed of in accordance with our data retention and disposal policies.
Please be reassured that we take the security and privacy of our customer’s information seriously, and all log file data is securely stored and protected. If you have any questions or concerns about our log file policy, please don’t hesitate to contact us.
What Rights Do You Have Over Your Data?
At BitX Capital, we take the protection of your personal information very seriously and are committed to providing you with control over your data. As a user of our services, you have certain rights regarding your personal information, including the right to:
- Access your personal information: You have the right to request access to the personal information that we collect, use, or store.
- Correct your personal information: If you believe that any of your personal information is inaccurate or incomplete, you have the right to request that we correct it.
- Delete your personal information: You have the right to request that we delete your personal information in certain circumstances, such as when it is no longer needed for the purpose for which it was collected.
- Limit the use of your personal information: You have the right to request that we limit the use of your personal information in certain circumstances, such as when you contest the accuracy of the information.
- Obtain your personal information: You have the right to request that we provide you with a copy of your personal information in a structured, commonly used, and machine-readable format, and to transmit that information to another entity where technically feasible.
- Object to the use of your personal information: You have the right to object to our use of your personal information in certain circumstances, such as for direct marketing purposes.
If you would like to exercise any of your rights or if you have any questions about our data rights policy, please contact us at [email protected]. We will respond to your request within a reasonable time and in accordance with applicable law.
In order to protect the privacy and security of your personal information, we may ask you to provide us with additional information to confirm your identity before granting access to or making changes to your personal information.
We will make good faith efforts to comply with your requests regarding your rights and will provide you with an explanation if we cannot do so.
At BitX Capital, we work with third-party partners to display advertising on our website and manage our advertising on other sites. These partners may use technologies like cookies to gather information about your browsing activities and interests on our website and other sites to provide you with interest-based ads.
If you prefer not to have this information used to serve you interest-based ads, you may opt out by clicking on the provided link. You can also opt out of Google’s use of cookies by clicking on the provided link for that.
Please be aware that opting out of interest-based advertising does not mean you will no longer receive online ads. You will still receive generic ads.
We understand that privacy is important to our customers, and we strive to be transparent about our data collection practices. If you have any questions or concerns, please don’t hesitate to contact us.